At Tax Ka Teacher, we understand the importance of timely and reliable delivery of study materials for our Chartered Accountant (CA) courses. This Shipping and Delivery Policy outlines our practices and procedures to ensure a smooth experience for our customers.
1. Digital Course Material Delivery
- Instant Access:
- Upon purchase of any online course or digital study material, customers will receive instant access through their registered account on our platform.
- No Shipping Required:
- Digital products, including online courses and downloadable materials, do not require physical shipping, ensuring immediate and uninterrupted access.
- Access Duration:
- Customers will have access to the purchased digital materials for the duration specified at the time of purchase, which will be clearly stated on our website.
2. Physical Study Material Shipping
- Processing Time:
- Orders for physical study materials are processed within 2-3 business days after the order is placed.
- Shipping Methods and Costs:
- Shipping methods and costs vary depending on the destination and the size of the order. The available options and associated costs will be displayed at checkout.
- Estimated Delivery Time:
- Delivery times vary based on the shipping method selected and the delivery location. Estimated delivery times will be provided at the time of purchase.
- Tracking Information:
- Once shipped, customers will receive tracking information via email, allowing them to track their package’s progress.
3. Shipping Restrictions
- We may have limitations on shipping to certain areas due to logistical constraints. Customers will be informed of any such restrictions during the checkout process.
4. Delivery Issues
- Damaged or Defective Items:
- In case of receiving a damaged or defective item, please contact us immediately at info@taxkateacher.com or +91 88797 27727. Refer to our Cancellation and Refund Policy for more information.
- Non-Delivery:
- If an order does not arrive as expected, please contact us for assistance.
5. Changes to Policy
- Tax Ka Teacher reserves the right to modify this Shipping and Delivery Policy at any time. We will notify you of any significant changes through our website.
Contact Information
- If you have any questions about this policy, please contact us at:
- Email: info@taxkateacher.com
- Phone: +91 88797 27727